Bringing Your Vision to Life
At Topton Consulting, we recognize that success lies not just in the formulation of grand plans but in their meticulous realization. We assist organizations bridge the gap between strategy and sustainment.
Driving Strategy Through Process Management
Leveraging our expertise and strong partnerships, we guide organizations through every phase of their operational evolution, ensuring efficiency paired with effectiveness is realized on their journey to success.
Business Process Design
Helping clients build new value streams, re-design existing operations, or maximizing resource use, don’t forget to measure!
Project Management
Whether it is a quick engagement to get you started or a need for a project manager, Topton is able to work with you to determine the engagement that is right for you.
Customer Experience
Whether you have customers, members or patients, we work with your team to increase productivity, improve engagement, and build customer loyalty.
Consulting
You have a quick question; we have you covered. Any engagement with Topton is a partnership – we keep the lines open for continuous conversations, without costing you with every interaction. When we say partnership, we mean it.
Corporate Effectiveness
Using industry best practices we help our clients manage FTE, improve ROI, and build the muscles required to sustain long-term change. It’s not just about “doing things right”, its firstly about “doing the right things”.
Tactical Planning
We help align strategy to current operating models, closing the gap between strategy and successful implementation. This can include the people, the plan, measuring the outcomes, or anything in between.
“Karen’s work ethic, coupled with her vast knowledge and respectful approach to leadership, makes her an invaluable asset to any organization”
Christine Tarbox
CEO, Heathcare